How to Improve Communication for Sales

If you are looking for a career in sales, here is a great short video by Improvement Pill, which is a YouTube channel that publishes useful videos to help you in your life and career. This video on how to improve your communication skills points out 7 great tips that will help you when you meet clients as well as improve your communication with coworkers and loved ones.  It clearly outlines some great advice about how not to kill a sale and how to engage clients in effective conversation.

https://www.youtube.com/watch?v=mPRUNGGORDo

1. KISS vs. KILL

Keep it short and simple vs. keeping it long and lengthy.

2. Use silence to your advantage

Use pauses for emphasis and to allow your client to reveal useful information about themselves.

3. Threading

Include a number of topics that your client can respond to in the things that you say.

4. Opinion statements

Asking too many questions can seem like you are interviewing your client. Try using opinion statements that encourage a response and reveal something about yourself.

5. Humor

If you can make your client laugh you are sure to build a rapport and greater sense of trust.

6. Storytelling

Paint a picture with words, entertaining your clients and lightening the atmosphere.

7. Deep conversation

Where possible, take your conversation to a deeper level by recognizing the elements that you have in common and drawing attention to them.